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"FAQ"
Frequently Asked Questions

 
Finding the right contractor and establishing an effective working relationship is just as important as choosing the right flooring or estimating costs. During this process and continuing through construction you will have many questions. Below we've answered for you some of the most common we've encountered to help you in choosing CMI for your remodel job.
Q: How long have you been in business?
A: CMI was founded in 1995 and our founder has been remodeling homes for over 20 years. Additionally, we have many craftsmen on our staff that have been in the construction business for many, many years. We recently moved from our Bentonville location to our new office off of Wagon Wheel Road, Springdale, AR.

Q: Are you a member of any remodeler associations?
A: Yes, we are a member of HBA, Home Builders Association.

Q: Do you have insurance?
A: Yes, we are fully insured to cover any accidents or other problems that may arise on a jobsite.

Q: Do you specialize in particular types of projects?
A: Yes, we specialize in total home remodels, and room additions. If interested in new construction refer to our residential or commercial tabs.

Q: Do I have to file for a building permit?
A: You can if you want to, but CMI will handle filing for all building permits as a free service for you.

Q: Do you offer a warranty?
A: We honor our work and materials in coordination with the manufacturers warranty for one year after the work is complete. If its not right, we'll fix it.

Q: Will work with me on the timing of my remodel?
A: Absolutely! CMI can typically come out to give you an estimate within a few days and we have enough craftsmen employed to start work within the following three weeks. If you want to get an estimate and then wait several months, such as right after the holidays, we can schedule it.

Q: How can I get in touch with you during my remodel?
A: All of our project managers carry cell phones with them and they will provide that number to you when we start the remodel. You can call them any time you need.

Q: How safe is my jobsite during a remodel?
A: Construction sites can be inherently dangerous given the increased traffic, large trucks and such. CMI takes every precaution to ensure that potentially dangerous areas are clearly marked and roped off. We keep our equipment and materials as far away as possible from the areas frequented by you and your family to ensure maximum safety.

Q: What happens if the Costs are more than you estimated?
A: Cost overruns can happen in a remodeling job. Hiring an experienced remodeler like CMI can help to mitigate "surprises" during the job which is typically what causes cost overruns. We have had very few jobs where our quoted cost needed adjustment. If we do find something that may increase the costs with the remodel we communicate this with you, show you exactly the problem and what needs to be done to correct the problem.

Q: What if I want to change something in the design?
A: Occasionally, people change their mind, think of a new feature or different way they'd like something done. We welcome homeowners to discuss their thoughts about changes in the remodel with us. The point is to get exactly what you want and we're here to help.

 

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